Payment gateway

AppotaPay fully supports all popular payment methods: domestic ATM cards, international cards (Visa, Mastercard, JCB, UnionPay), bank transfers (QR/VietQR), e-wallets (MoMo, ZaloPay, ViettelPay…), QR Global, Apple Pay, Samsung Pay, Google Pay and 0% interest installments.

Integration time depends on the complexity of your system. A basic integration (website/app) typically takes 3–7 business days. AppotaPay provides detailed API documentation and dedicated technical support throughout the process, helping you shorten time to go-live.

Yes. AppotaPay provides a fully featured sandbox environment so businesses can test the entire payment flow before going live. The sandbox accurately simulates the behavior of the production system, helping you detect and resolve issues before official deployment.

No. A transaction is only recorded when it is processed successfully. If a transaction fails (due to connection errors, insufficient balance, card declined, etc.), the system automatically refunds to the original source or does not charge at all. Transaction status is updated transparently via the dashboard.

Businesses can look up their entire transaction history, revenue reports and reconciliation data directly on the AppotaPay Partner dashboard. The system lets you filter by channel, time and status, and export detailed report files (fees, VAT, net amount received).

The AppotaPay technical support team operates 24/7. Businesses can reach us via hotline, email or the support ticket system on the dashboard. Every issue is logged and handled according to a priority process, ensuring the fastest possible response time.